Terms of Service

01. Who you are agreeing with

"Plastr", "we" and "us" mean the operator of useplastr.com: Ames Create, an Indiana business operated by Brandon Ames, United States. That is the party you contract with under these Terms, and the party that charges your card (section 05). A limited liability company for Plastr is being formed; when the contracting entity changes, these Terms will name it in a new version and existing orders will keep the version they were placed under.

These Terms include the Listing & Sponsor Rules (v0.5), the Refund policy (v1.0) and the Privacy Policy (v0.3), which are part of this agreement. You accept them when you create an account, publish a listing, make an offer, or pay for a sponsorship; each of those steps shows you the documents and records the version you accepted.

02. Who can use Plastr

You must be 18 or older to create an account, list, make an offer or buy on Plastr, and able to enter a binding contract where you live. Anyone may browse. If you use Plastr for a business, you confirm you are authorised to bind that business. Plastr is not directed to children under 13 and we do not knowingly collect their personal information; if you believe a child has given us information, email support@useplastr.com and we will delete it.

Plastr is built for people and businesses in the United States: prices are in US dollars, creator payout accounts are US accounts, and these Terms and our policies are written to US law. We do not currently represent that Plastr complies with the laws of other countries; if you use it from elsewhere you do so on your own initiative and are responsible for local law.

03. What Plastr is, and is not

Plastr is a marketplace. Creators (also "sellers") list sponsorship space on things they own, make, wear, drive, perform or build (placements on physical objects, and defined promotional deliverables such as a post or an ad read) and sell it to sponsors. Plastr operates the platform, runs the payment, holds the sponsor's money, decides when it is released, checks proof, and settles disputes under these Terms.

The sponsorship itself is an agreement between the sponsor and the creator, formed on Plastr's terms: the listing as it stood at purchase, frozen on the order, is what was sold. Plastr is a party to the payment and the rules, not a party to the sponsorship, and does not supply, install or perform the sponsorship. Every purchase is a purchase of promotional space or a promotional deliverable; it is not a gift, donation, investment, loan or security and confers no ownership, equity or profit interest.

04. Accounts

Plastr has no passwords: you sign in with a link or code sent to your email, so keeping that mailbox secure is keeping your account secure. You are responsible for what happens under your account and for keeping your details accurate. One person, one account. Sponsors may pay without an account; the email used at checkout is then the sponsor's identity for that order. You can delete your account from Settings; section 15 and the Privacy Policy explain what is erased and what we must keep.

05. How a sponsorship is paid for

A sponsor is charged once, in full, at checkout, by Plastr through our payment processor, Stripe. Plastr is the merchant for that charge: Plastr's name is on the transaction, Plastr issues refunds, and a card dispute is raised against Plastr. Plastr deducts a platform fee (10% at the time of writing; the exact amount is shown before you pay and frozen on the order) and the remainder is the creator's proceeds. Prices shown to sponsors are the full price they pay.

Plastr holds the payment and releases the creator's proceeds in up to two parts: a production advance, which may be released before delivery (section 06), and a completion payout, released after delivery is approved (section 07). The two always add up to the creator's proceeds exactly. The split for a specific order is computed by Plastr from the listing and shown on the checkout screen before payment. Until money is released it sits in Plastr's Stripe account; Plastr is not a bank and does not pay interest on it. Whether this holding structure needs any licence is a question we have put to counsel; nothing on Plastr is called "escrow".

Sponsorships below $25 are not sold on Plastr. Sponsorships of $10,000 or more are arranged with Plastr directly rather than charged instantly. Offers never move money: an accepted offer reserves the spot and opens a checkout window at the agreed price.

06. Production advances

Producing a placement usually costs money before the placement exists: vinyl, embroidery, print, signage, jerseys, booth space, installation. A production advance is a capped share of the creator's own proceeds, released early so that work can happen. It is a share of the creator's proceeds, never of the sponsor's gross payment. It is not a loan, it carries no interest, and it is not credit: it is money the creator has already earned on a completed sale, paid ahead of delivery. (Counsel is reviewing whether that description holds in every flow; the mechanics below are what the code does.)

Limits

An advance is never more than half of a creator's proceeds on an order. For a creator who has not yet delivered a sponsorship through Plastr it is never more than 25%. The ceiling rises with delivered history, not with anything a seller tells us, and an open dispute on any of a seller's orders returns them to the lowest ceiling. Advances of $2,500 or more are never released automatically; a person at Plastr approves them. Plastr may reduce, hold or refuse any advance at its discretion.

Conditions for release

No part of an advance moves until every one of these is true: the sponsor's payment has settled; the sponsor has sent artwork and the creator has accepted it; the creator has accepted this specific sponsor; the listing is live; the creator's payout account can receive transfers; there is no dispute on the payment; a holding period after payment (48 hours by default) has elapsed; and Plastr has not placed a hold on the order. Until all of that is true, every dollar of the sponsor's payment is still with Plastr.

When an advance becomes committed

Once released, an advance is committed to producing that sponsor's placement. The creator must apply it to fulfilling the order, and neither party can treat it as returnable simply because they changed their mind: by then it is usually already spent on materials and labour. Where a refund is owed and the creator is not at fault, the sponsor is returned everything Plastr still holds, and the committed advance is not part of that. Where the creator is at fault, Plastr refunds the sponsor in full and recovers the advance from the creator (section 08 explains how).

07. Payouts, proof and the review window

Receiving an advance is not payment for the sponsorship and does not discharge any obligation: the order is open, and everything in these Terms still applies until it is delivered and approved. Every item carries its own delivery method and proof requirement (a photo, a screenshot, a published link, or manual review). The requirement is shown before a sponsor pays and is frozen on the order.

The creator submits proof. The sponsor then has 3 days to approve it or request a fix (one fix cycle is included per order). A sponsor who does neither within 3 days of proof being submitted is treated as having approved it, and the completion payout is released. This rule is shown at checkout, on the order page with the exact date, in the email that announces the proof, and in a reminder the day before. Plastr may also review proof and approve, reject, or reverse an approval where it has reason to. Rejected proof leaves the order open and the creator can submit again. A delivery deadline is set when the creator accepts a sponsor; missing it without approved proof is a creator-at-fault outcome under the refund policy.

Payouts to a creator's bank are on a schedule Plastr controls, so that money can be recovered where these Terms require it. Creators must complete payout onboarding with Stripe before any money can be sent; a creator who has not done so receives no advance. Plastr never leaves a completion payout so small that there is nothing left to deliver for, and no money is released while a payment is disputed.

Plastr describes something as verified or reviewed only where a person at Plastr has reviewed evidence of it. Figures a creator enters are published as owner-reported. Delivery is "approved" by the sponsor or by the review window; approval is not Plastr's guarantee of quality.

08. The creator's agreement

By publishing a listing on Plastr, a creator agrees to all of the following.

• Own what you sell. You own or lawfully control the listed thing, or otherwise hold the right to sell sponsorship on it. Possessing something is not the same as having the right to advertise on it: a leased vehicle, a rented apartment, a workplace, a school or campus, a team uniform, a venue, a festival or league, shared or borrowed equipment all need the owner's, landlord's, employer's, organiser's or league's permission where their rules require it. You are responsible for getting that permission, and you confirm you have it when you publish. Plastr does not grant any of these rights.
• Deliver what was listed. Deliver each placement or deliverable exactly as described on the listing at the time of purchase, in the form and at the size and position sold.
• Install safely and lawfully. You are responsible for safe installation, the materials used, damage to property, and compliance with local signage, vehicle and venue rules (nothing may cover vehicle glass, lights, plates or safety equipment). Plastr does not inspect or warrant installations.
• Use an advance for the job. Apply any production advance to fulfilling that order. An advance is not general income until the sponsorship is delivered.
• Prove it. Submit truthful proof of delivery in the form that item requires, and provide a follow-up photo or record during the term if Plastr asks for one.
• Keep it up for the term. Keep physical placements in place, undamaged and visible for the full stated duration, and keep digital placements live for it.
• Repay where policy requires. Repay a released advance where these Terms or the refund policy require it. You authorise Plastr to recover it by reversing the transfer, by debiting your connected payout account (which Stripe permits for a negative balance), and by offsetting against your future proceeds on Plastr. Where those do not cover it, you agree to pay the balance within 14 days of being asked, and Plastr may pursue it.
• Be accurate about audience. Describe reach, attendance and audience accurately. Numbers you enter are published as owner-reported; only evidence Plastr has reviewed is ever described as reviewed.
• Never fabricate reach. Never invent, inflate or borrow audience numbers, and never submit analytics from an account you do not control. This is fraud and is treated as fraud.
• Disclose and be truthful. Where a sponsorship includes a post, video, story, stream, newsletter or any endorsement, disclose that it is sponsored as section 16 requires, and make no claim about the sponsor's product you do not believe, have not experienced, or that the sponsor has not substantiated.
• Cooperate with disputes. Provide original proof, correspondence and production records promptly when a payment is disputed or Plastr is investigating an order.
• Be 18 or older. You must be 18 or older to sell on Plastr.

Failing these can mean a held or reversed payout, a refund to the sponsor, removal of the listing, and suspension of the account. The Rules set out what may be listed and the prohibited sponsor categories, and form part of these Terms.

09. The sponsor's agreement

By making an offer on or paying for a sponsorship, a sponsor agrees to all of the following.

• Artwork rights. You own or are licensed to use every logo, mark, image, script and asset you supply, and you grant the licence in section 13 so the creator can produce the placement and Plastr can show it.
• Truthful, lawful claims. Every claim in your artwork, script, brief or linked page is lawful, truthful and substantiated. You are responsible for claims you ask the creator to make; the creator is responsible for what they add.
• Compliance. Your artwork and message must comply with the Rules, must not fall in a prohibited category, and must not be misleading or infringe anyone's rights.
• The creator may decline you. A creator may decline a sponsorship before accepting it, for any lawful reason. If they do, you are refunded in full and nothing is produced.
• Your money may start work early. Where the listing carries a production advance, that share of the creator's proceeds is released after your artwork is accepted, and from then it is committed to producing your placement. Everything Plastr still holds is released only after you approve delivery, or the review window closes.
• What you get is what the listing stated. The deliverable is exactly what the listing described at purchase, for the stated term, on the object or channel described. Results are not guaranteed: nobody on Plastr promises impressions, clicks, sales, or a level of attention, unless a listing explicitly guarantees a concrete deliverable Plastr can check.
• Send usable artwork. Production cannot start until the creator has artwork they can actually use. If artwork is rejected, send a replacement; an order that never receives usable artwork is refundable in full.
• Review on time. When proof arrives, approve it or request a fix within the review window (section 07). Silence is treated as approval.
• Be 18 or older, and authorised. You are 18 or older and, if buying for a business, authorised to bind it.

10. Refunds and cancellations

Before any advance is released, the sponsor's whole payment is with Plastr and is fully refundable. After an advance is released, a refund can return everything Plastr still holds, and Plastr recovers the released part from the creator wherever the creator is at fault. A refund is never a promise to return money that has already been spent producing the sponsor's own placement. The Refund policy page carries this same table with more explanation; this section governs.

How to ask. Use Cancel this sponsorship or Need help on the order page, which tells you the expected outcome first, or email support@useplastr.com with the order number. Plastr decides refunds from the order's actual state (what was released, when, and why) and tells you which outcome above was applied. Refunds go to the original payment method.

11. Chargebacks

Because Plastr is the merchant on the charge, a card dispute is raised against Plastr and Plastr carries its cost. If something has gone wrong, contact Plastr first: we can usually resolve it faster than a bank can, and a dispute freezes the order for everyone involved.

While a dispute is open on an order, no further money is released on it (a queued advance is held and the completion payout is refused) and every order of that seller sits at the lowest advance ceiling. Creators must cooperate with a dispute, including providing the original proof, correspondence and production records promptly. Where a creator's breach or misrepresentation caused a dispute Plastr lost, Plastr may recover the amount from them by the means in section 08.

12. Disputes between you and Plastr, and between users

Between a sponsor and a creator. Disagreements about delivery, quality or scope go to Plastr first: use the order page or email support@useplastr.com with the order number, and a person reads it. Plastr may pause an advance, request more evidence from either side, extend a deadline, approve or reject proof, refund part or all of a payment, and reverse a transfer, deciding against what the listing sold and what was actually delivered. Plastr's decision on a marketplace dispute is final as between Plastr and the parties, and does not stop the sponsor and creator from pursuing each other over the sponsorship agreement itself.

Between you and Plastr. Talk to us first: email support@useplastr.com describing the problem, and give us 30 days to resolve it before starting any formal proceeding. These Terms do not contain an arbitration agreement or a class-action waiver. Whether to add one, and how, is a question we have deliberately left to outside counsel rather than inserting language whose effect we have not had advised; if that changes, it will arrive as a new version with a clear notice and an opportunity to review it before it applies to you.

13. Your content and the licences you give

You own your content. Photos, videos, listing copy, audience evidence, proof, logos, artwork and messages you upload stay yours. Plastr claims no ownership of any of it.

The licence creators give Plastr. So the marketplace can work, you grant Plastr a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, crop, generate thumbnails and social preview images from, display, and distribute the content you put on a listing or profile, for the purposes of operating, promoting and improving Plastr (including showing your listing in browse pages, share images, and in Plastr's own marketing of the marketplace), moderating it, and keeping records of orders and disputes. This licence lasts while the content is on Plastr, plus as long as needed to finish open orders, honour caches and backups for a short period, and keep the dispute and financial records the Privacy Policy describes. Promotion of a specific listing in paid advertising or off-platform campaigns needs your separate consent.

The licence sponsors give. By supplying artwork, a logo, a script or a brief, a sponsor grants the creator and Plastr a non-exclusive licence to reproduce and display it as the listing describes: the creator to produce the placement and keep it up for the term; Plastr to show it on the listing and the sponsor's brand page while the sponsorship is live, in proof, and in order records. This licence is limited to that sponsorship and its term and does not include any other marketing use unless the sponsor separately agrees. Both licences survive as needed for proof, disputes and legally required records.

Private content. Audience evidence a creator sends to support a number is used only to review that number, is never published, and is deleted when the creator asks or the account is deleted, subject to the retention rules in the Privacy Policy. Proof is shared with the sponsor of that order and used as evidence in a dispute.

14. Copyright, trademark and repeat infringers

Plastr respects copyright and trademark rights and expects users to. Our Copyright, trademark and IP page explains how to send a copyright infringement notice (with the elements 17 U.S.C. §512(c)(3) requires), how to send a counter-notice, and how to report unauthorised use of a trademark or brand impersonation. Notices go to support@useplastr.com. Plastr disables material that is the subject of a complete notice, tells the person who posted it, and restores it if a valid counter-notice is not answered by a court action within the statutory period.

Repeat infringers. Plastr terminates, in appropriate circumstances, the accounts of users who repeatedly infringe. Each valid notice against an account is recorded; a second within twelve months suspends listing privileges; a third terminates the account. Notices withdrawn, defeated by a counter-notice, or found invalid do not count.

15. Review, moderation, suspension and termination

Listings publish immediately and are reviewed by a person after publication; sponsor artwork is accepted or rejected by the creator before anything is produced with it. Anyone can report a listing from its page. Plastr may reject, remove, suspend or restrict any listing, sponsorship or account for a breach of these Terms or the Rules, for fraud, fabricated audience claims, a complete copyright or trademark notice, a legal requirement, or a serious risk to other users, with refunds handled under section 10. Where we do, we tell you why by email, and you can appeal a listing, metric or account decision at /appeal; a person not involved in the original decision reviews it. Money disputes follow section 12, not the appeal process.

Ending the agreement. You can stop using Plastr at any time and delete your account from Settings; deletion erases your profile, sign-in, drafts and listings without sponsorship history, and archives the rest. Orders already placed, money already committed, and records the law or the card networks require us to keep survive deletion, as the Privacy Policy describes. Plastr may terminate an account for the reasons above; sections 05 to 14 and 17 to 24 survive termination for open orders and existing obligations.

16. Advertising disclosures and claims

Paid or otherwise materially connected endorsements must clearly disclose the relationship. Under the U.S. Federal Trade Commission's endorsement guides, the disclosure has to be clear and easy to understand, hard to miss, placed with the endorsement itself, and appropriate for the medium (visible on a Story frame; said and shown in a video). "Ad", "Sponsored", "Paid partnership with [brand]" and "#ad" are examples that work when they are prominent; no single word, hashtag or platform label is guaranteed to be enough by itself. Plastr shows creators a reminder during fulfilment of content sponsorships and keeps a guide at /disclosures; responsibility for an adequate disclosure is the creator's.

Creators must not make false claims, unsupported health or financial claims, claims the sponsor did not authorise, or claims about experiences they did not have. Sponsors warrant that the claims in the artwork, scripts, briefs and links they supply are lawful and substantiated. Each party is responsible for the claims it originates.

17. Taxes

Creators are responsible for their own taxes on everything they receive through Plastr, on both an advance and a completion payout. Sponsors are responsible for any tax on their purchase that applies to them. Plastr does not currently collect sales tax on sponsorships; whether any such tax applies, and who must collect it, is under review with our accountants, and if the answer changes, checkout will show it. Plastr and Stripe issue tax forms where the law requires; Stripe collects the tax identity information it needs during payout onboarding.

18. Independent users, not employees or agents

Creators and sponsors are independent people and businesses using a marketplace. Plastr does not employ, direct, supervise or represent either of them, and nothing here creates a partnership, joint venture, agency, franchise or employment relationship, except that Plastr acts as the merchant on the payment and as the operator of the rules and the dispute process described in these Terms.

19. What we promise and what we don't

We promise to run the payment and the release rules as this page describes, to keep private things private as the Privacy Policy describes, and to have a person read every dispute, report and appeal. Beyond that, Plastr is provided as is: we do not warrant that listings are accurate (owner-reported numbers are what they say they are), that a creator will deliver, that a sponsor will approve, that the service will be uninterrupted or error-free, or that a sponsorship will produce any result. Nothing in this section limits liability that cannot be limited by law, and nothing here replaces the specific promises in sections 05 to 10.

20. Limits on liability

To the maximum extent permitted by law, Plastr is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue, arising out of Plastr or a sponsorship, and Plastr's total liability for any claim is limited to the greater of the platform fees Plastr received on the transaction giving rise to the claim and $100. This limit does not apply to Plastr's obligation to refund under section 10, to liability that cannot be limited by law, or to liability for fraud or wilful misconduct. Some laws do not allow certain of these limits; where that is so, they apply only as far as the law allows.

21. Responsibility for claims you cause

If a third party brings a claim against Plastr because of something you did on Plastr, you will defend Plastr against it and cover the reasonable costs and any damages or settlement that result, to the extent the claim arises from your breach of these Terms or the Rules, specifically: for creators, listing something you had no right to sell sponsorship on (property, venue, team, employer, event or organiser permissions), false audience claims, unlawful or infringing listing content, an unsafe or unlawful installation, or advertising claims you made; for sponsors, artwork or claims you supplied that infringe someone's rights or are unlawful or unsubstantiated. This does not cover claims caused by Plastr's own breach, negligence or misconduct. Plastr will tell you promptly about any such claim and will not settle it in a way that admits fault on your behalf without your consent. Counsel is reviewing the scope of this section.

22. Service availability and force majeure

Plastr depends on Stripe, our hosting and database providers, and email delivery. We work to keep it available but do not promise it will be. Neither Plastr nor a user is in breach for a delay or failure caused by events outside their reasonable control: weather, a venue or authority cancelling an event, an outage at a provider, government action, a natural disaster, or a platform where content was to be posted removing or changing what is possible. For sponsorships, section 10 says what happens to the money when an event is cancelled or postponed; counsel is reviewing whether a broader clause is needed.

23. Electronic communications

You agree that Plastr may send you the notices this agreement requires (sign-in links, receipts, order events, proof and review deadlines, refunds, security alerts, changes to these Terms) by email to the address on your account or order, and by showing them on Plastr, and that those electronic notices satisfy any requirement that a notice be in writing. This is not consent to marketing email: marketing is a separate, unchecked choice at sign-up and in Settings, and every commercial email carries an unsubscribe link.

24. Governing law and general terms

• Governing law. These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules. Which courts hear a dispute, and whether either side consents to a particular court's jurisdiction, is a question we have left for outside counsel and will state in a future version; until then, nothing here limits where a claim may be brought.
• Entire agreement. These Terms, the Rules, the Refund policy, the Privacy Policy, and the frozen order record are the whole agreement between you and Plastr about Plastr. Between a sponsor and a creator, the order record is the sponsorship agreement.
• Assignment. You may not transfer your account or this agreement to anyone else. Plastr may assign this agreement to a successor operator of Plastr (for example, when the planned company is formed), and will tell you when it does.
• Waiver. If Plastr does not enforce a term on one occasion, it can still enforce it later.
• Severability. If any part of these Terms is found unenforceable, the rest still applies, and that part applies as far as the law allows.
• Survival. Sections about money already paid or committed, content licences for existing orders and records, disputes, liability, indemnity and this section survive the end of this agreement.
• Headings and plain words. Headings are for reading, not interpretation. Where this page uses a plain word for a legal idea, the plain meaning is intended.

25. How these Terms change

We may update these Terms. Every version has a number and an effective date at the top. A material change (one that changes money, rights, licences, dispute handling or eligibility) is announced by email to account holders and on the site at least 14 days before it takes effect, unless the law or a security need requires it sooner, and may require you to accept the new version before your next listing, offer or purchase. Minor changes (clarity, typos, contact details) take effect when posted. Orders already placed stay on the version they were placed under; listings stay on the version accepted at publish for sponsorships already sold. If you do not agree to a new version you can stop using Plastr and delete your account, and open orders still complete under the old version.

26. Contact

Support and disputes: support@useplastr.com. Privacy: support@useplastr.com. Copyright and trademark: support@useplastr.com. Plastr is operated by Ames Create, Indiana, United States. See also the Rules, the Refund policy, the Privacy Policy, and how it works.