Terms of Service

01. What plastr is

plastr is a sponsorship marketplace. Campaign owners ("creators" or "sellers") list sponsorship inventory — placements on physical objects, and defined promotional deliverables — and sell it to sponsors. plastr operates the platform and is the merchant of record for every payment, which means the sponsor's card is charged by plastr and plastr carries the payment risk on that charge. The sponsorship itself is an agreement between the sponsor and the creator, made under these terms.

Every purchase is a purchase of promotional inventory: the placement or deliverable described on the listing, a link from the campaign page, and any additional stated extras. Purchases are not gifts, donations or investments, and confer no ownership, equity or profit interest of any kind.

02. How a sponsorship is paid for

A sponsor is charged once, in full, at checkout. plastr deducts a 10% platform fee from that payment; the remainder is the creator's proceeds. Prices shown to sponsors are the full price they pay.

plastr holds the payment on its own account and releases the creator's proceeds in up to two parts: a production advance, which may be released before delivery, and a completion payout, which is released after delivery has been checked. The two always add up to the creator's proceeds exactly. The split for a specific sponsorship is computed by plastr from the listing and shown on the checkout screen before payment.

Sponsorships below $25 are not sold on plastr. Sponsorships of $10,000 or more are arranged with plastr directly rather than charged instantly.

03. Production advances

Producing a placement usually costs money before the placement exists: vinyl, embroidery, print, signage, jerseys, booth space, installation. A production advance is a capped share of the creator's own proceeds, released early so that work can happen. It is a share of the creator's proceeds, never of the sponsor's gross payment. It is not a loan, it carries no interest, and it is not credit: it is money the creator has already earned on a completed sale, paid ahead of delivery.

Limits

An advance is never more than half of a creator's proceeds on an order. For a creator who has not yet delivered a sponsorship through plastr it is never more than 25%. The ceiling rises with delivered history — not with anything a seller tells us — and an open dispute on any of a seller's orders returns them to the lowest ceiling. Advances of $2,500 or more are never released automatically; a person at plastr approves them. plastr may reduce, hold or refuse any advance at its discretion.

Conditions for release

No part of an advance moves until every one of these is true: the sponsor's payment has settled; the sponsor has sent artwork and that artwork has been accepted; the creator has accepted this specific sponsor; the campaign is live; the creator's payout account is able to receive transfers; there is no dispute on the payment; a holding period after payment (48 hours by default) has elapsed; and plastr has not placed a hold on the order. Until all of that is true, every dollar of the sponsor's payment is still with plastr.

When an advance becomes committed

Once released, an advance is committed to producing that sponsor's placement. The creator must apply it to fulfilling the order, and neither party can treat it as returnable simply because they changed their mind: by then it is usually already spent on materials and labour. Where a refund is owed and the creator is not at fault, the sponsor is returned everything plastr still holds, and the committed advance is not part of that. Where the creator is at fault, plastr refunds the sponsor in full and recovers the advance from the creator, including by reversing the transfer, debiting their payout account, and pursuing any remaining balance.

04. Partial payouts and the completion payout

A creator's proceeds may reach them in two parts. Receiving an advance is not payment for the sponsorship and does not discharge any obligation: the order is open, and everything in these terms still applies until it is delivered and checked.

The completion payout — the remainder of the proceeds — is released after a person at plastr approves the proof of delivery for that order. If proof is rejected, the order stays open and the creator can submit again. plastr never leaves a completion payout so small that there is nothing left to deliver for, and no further money is released while a payment is disputed.

Payouts to a creator's bank are on a schedule plastr controls, so that money can be recovered where these terms require it. Creators must complete payout onboarding with our payment processor before any money can be sent; a creator who has not done so receives no advance.

05. The campaign owner's agreement

By listing a campaign on plastr, a creator agrees to all of the following.

• Own what you sell. Own or lawfully control the listed asset, or otherwise hold the right to sell the sponsorship offered, including any consent needed from a venue, team, employer or owner.
• Deliver what was listed. Deliver each placement or deliverable exactly as described on the listing, in the form and at the size and position sold.
• Use an advance for the job. Apply any production advance to fulfilling that order. An advance is not general income until the sponsorship is delivered.
• Prove it. Submit truthful proof of delivery in the form that item requires, and provide a follow-up photo or record during the term if plastr asks for one.
• Keep it up for the term. Keep physical placements in place, undamaged and visible for the full stated duration, and keep digital placements live for it.
• Repay where policy requires. Repay a released advance where these terms or the refund policy require it, and authorise plastr to reverse transfers and debit the connected payout account to recover it.
• Be accurate about audience. Describe reach, attendance and audience accurately. Numbers you enter are published as owner-reported; only evidence plastr has reviewed is ever described as reviewed.
• Never fabricate reach. Never invent, inflate or borrow audience numbers, and never submit analytics from an account you do not control. This is fraud and is treated as fraud.
• Be 18 or older. You must be 18 or older to sell on plastr.

Failing these can mean a held or reversed payout, a refund to the sponsor, removal of the campaign, and suspension of the account. Rules and prohibited categories are in the Campaign & Sponsor Rules, which form part of these terms.

06. The sponsor's agreement

By sponsoring a campaign, a sponsor agrees to all of the following.

• Artwork rights. You own or are licensed to use every logo, mark and asset you upload, and you grant the creator and plastr the right to reproduce it as the listing describes, for that campaign, for the stated term.
• Compliance. Your artwork and message must comply with the rules, must not fall in a prohibited category, and must not be misleading. You indemnify plastr against trademark, content and advertising claims arising from what you submit.
• The creator may decline you. A campaign owner may decline a sponsorship before accepting it, for any lawful reason. If they do, you are refunded in full and nothing is produced.
• Your money may start work early. Where the listing carries a production advance, that share of the creator's proceeds is released after your artwork is accepted, and from then it is committed to producing your placement. Everything plastr still holds is released only after delivery is checked.
• What you get is what the listing states. The deliverable is exactly what the listing describes, for the stated term, on the object or channel described. Results are not guaranteed: nobody on plastr promises impressions, sales, or a level of attention.
• Send usable artwork. Production cannot start until the creator has artwork they can actually use. If artwork is rejected, send a replacement; an order that never receives usable artwork is refundable in full.

07. Proof and verification

Every item on a campaign carries its own delivery method and its own proof requirement — a photo, a screenshot, a published link, or manual review. The requirement is shown before a sponsor pays and is stored on the order, so it cannot change afterwards.

The creator submits that proof; a person at plastr reviews it against what the listing sold and either approves it, which releases the completion payout, or rejects it with a reason, which leaves the order open. A delivery deadline is set when the creator accepts a sponsor, based on the term of the item sold. Missing the deadline without approved proof is a creator-at-fault outcome under the refund policy below.

plastr describes something as verified only where a person has reviewed evidence of it. Figures a campaign owner has entered themselves are published as owner-reported and are never described as verified.

08. Refunds and cancellations

Before any advance is released, the sponsor's whole payment is with plastr and is fully refundable. After an advance is released, a refund can return everything plastr still holds, and plastr recovers the released part from the creator wherever the creator is at fault. A refund is never a promise to return money that has already been spent producing the sponsor's own placement.

Event cancellation and weather. Where a sponsored event is cancelled, postponed or cut short by weather, a venue, an authority or anything else outside either party's control, plastr treats it as no-fault: the sponsor is returned everything plastr still holds, including plastr's fee, and a released advance stays with the creator against the production already done. Where a postponed event is rescheduled, the creator and the sponsor may instead agree in writing to carry the sponsorship over to the new date.

After delivery. Once a placement has been delivered and its proof approved, the sponsorship is complete and fees are earned. Later refunds are at plastr's discretion and are prorated for any early removal attributable to the creator.

How to ask. Email plastr@amescreate.com with your order ID. plastr decides refunds from the order's actual state — what was released, when, and why — and tells you which outcome above was applied.

09. Chargebacks

plastr is the merchant of record, so a card dispute is raised against plastr and plastr carries its full cost. If something has gone wrong, contact plastr first: we can usually resolve it faster than a bank can, and a dispute freezes the order for everyone involved.

While a dispute is open on an order, no further money is released on it — a queued advance is held and the completion payout is refused — and any of that seller's orders sits at the lowest advance ceiling. Creators must cooperate with a dispute, including providing the original proof, correspondence and production records promptly. Where a creator's breach or misrepresentation caused a dispute plastr lost, plastr may recover the amount from them, including by reversing transfers and debiting the connected payout account.

10. Disputes

Disagreements about delivery, quality or scope go to plastr first: email plastr@amescreate.com with the order ID, and a person reads it. plastr may pause an advance, request more evidence from either side, extend a deadline, approve or reject proof, refund part or all of a payment, and reverse a transfer, deciding against what the listing sold and what was actually delivered.

plastr's decision on a marketplace dispute is final as between plastr and the parties, and does not stop the sponsor and creator from pursuing each other over the sponsorship agreement itself. These terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules.

11. Review and moderation

Every campaign is reviewed by a person before it goes live, and sponsor artwork is accepted or rejected before anything is produced with it. plastr may reject, remove or suspend any campaign, sponsorship or account at its discretion, including for policy violations, fraud or fabricated audience claims, with refunds handled under the refund policy above.

12. Disclosures, taxes, eligibility and liability

Disclosures. Creators must comply with FTC endorsement guidance: any social post about a paid placement needs a clear disclosure, such as "#ad" or "paid partnership," at the top of the post.

Taxes. Creators are responsible for their own taxes, on both an advance and a completion payout. plastr and its payment processor issue tax forms where required by law.

Eligibility. You must be 18 or older to sell on plastr, and you must be able to enter a binding contract where you live.

Liability. plastr provides the platform "as is." To the maximum extent permitted by law, plastr's total liability for any claim is limited to the fees plastr received on the transaction giving rise to the claim. Nothing here limits liability that cannot be limited by law.

Changes. We may update these terms; material changes are announced on the site and stamped with a new version and date at the top of this page. Continued use is acceptance.

Contact. plastr@amescreate.com. plastr is operated by Ames Create, Indiana, USA. See also the rules, the privacy policy, and how it works.