Copyright, trademark and IP

Plastr hosts photos, logos, listing copy and artwork that people upload. If something here uses your work or your brand without permission, this page is how to tell us, and what happens next.

Designated agent for copyright notices

Copyright Agent, Plastr (Ames Create)
Email: support@useplastr.com (subject line: "Copyright notice")
Operated by Ames Create, Indiana, United States.

Registration of this agent with the U.S. Copyright Office is in progress. Until it is complete, notices sent to the address above are still read and acted on by a person; the statutory safe harbor may not apply to Plastr until registration is done, which is why it is tracked as an open external action in our compliance register.

Copyright notices (DMCA)

If you own a copyright and believe a listing, profile or artwork on Plastr infringes it, send a notice with these elements (17 U.S.C. §512(c)(3)): your physical or electronic signature; identification of the work you say is infringed; identification of the material you want removed and where it is on Plastr (the URL); your contact details; a statement that you have a good-faith belief the use is not authorised by the owner, its agent, or the law; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act for the owner.

What happens. A person reads it. If the notice is complete we disable the material promptly, tell the person who posted it, give them a copy of the notice, and tell them how to send a counter-notice. Incomplete notices go back to you with what is missing. Orders on a disabled listing are paused, and the refund policy applies if the listing does not come back.

Counter-notices

If your material was disabled and you believe that was a mistake or misidentification, you can send a counter-notice (17 U.S.C. §512(g)(3)) with: your signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address and phone; and your consent to the jurisdiction of the federal court for your district (or any district where Plastr may be found, if you are outside the United States) and to accept service from the person who sent the notice.

We forward the counter-notice to the person who sent the original notice. If they do not tell us within 10 business days that they have filed a court action to restrain the use, we restore the material within 10 to 14 business days of receiving your counter-notice.

Repeat infringers

Plastr terminates, in appropriate circumstances, the accounts of people who are repeat infringers. In practice: each valid notice against an account is recorded; a second valid notice within twelve months suspends listing privileges; a third terminates the account. Notices withdrawn, defeated by a counter-notice, or found invalid do not count. This policy is part of the Terms.

Trademark and brand impersonation

Trademark complaints are not DMCA notices and are handled under our own rules, not the statute. Use the trademark form if a listing or sponsor artwork uses your mark without permission, a sponsor is impersonating your brand, or a listing claims a sponsorship or endorsement that does not exist. Tell us the mark, its registration if it has one, the URL, and why the use is unauthorised. A person reviews it and may ask the other party for a licence or permission before acting; clear impersonation is removed at once.

Misrepresentation

Knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages, including costs and attorneys' fees (17 U.S.C. §512(f)). Notices that appear to be sent to silence a competitor or a critic are treated accordingly.

Send a notice

Use the form, or email the same elements to support@useplastr.com. You get a reference number either way.

Your full legal nameEmailOrganisation (if you act for one)Optional.Address or phone (optional)Contact details a court or the other party could use if needed.The copyrighted work you say is infringedDescribe the work, or link to where the original is published.Plastr URLs of the materialOne per line. The exact listing or profile pages (useplastr.com/c/… or useplastr.com/u/…).

I have a good-faith belief that the use of the material described is not authorised by the copyright owner, its agent, or the law.The information in this notice is accurate, and under penalty of perjury I am the owner, or authorised to act for the owner, of an exclusive right that is allegedly infringed.

SignatureType your full name. This is your electronic signature.

Knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages (17 U.S.C. §512(f)). If you are not sure whether a use is infringing, get advice before sending.